Sunday, February 24, 2008

Calling Tech Support....

Protest
LAUSD employees protest last September

From the LA Times:

In the weeks leading up to the launch of a new payroll system, Los Angeles Unified School District officials had plenty of warning that the $95-million technology project would have serious problems.

Critical hardware had failed numerous times. Flawed data collected over decades proved difficult to clean up and input into the new system. Payroll clerks complained that training had fallen far short -- more than 60 schools didn't have a single staff member who'd received any training.

Still, consultants hired to implement the system urged the district to proceed as scheduled in early January 2007. Three days before the system was to begin, they urged the district in a report to "Go! Proceed . . . and go-live on January 1!"

Read complete story at LATimes.com

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